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Ontario Provides Clarity on Pet Grooming Exceptions in COVID-19 Provincial Regulations

Photo by Александр Гросс on
Photo by Александр Гросс on

Great news! The Province has provided the clarity we were seeking on dog grooming — open with restrictions.

The provincial government released an amendment to O.Reg 82/20 Rules for Areas in Stage 1, taking effect today, Thursday, Feb. 4, 2021.

You can find the updated 82/20 on the Ontario website:

You will see the following on page 10:

22.1  (1)  Pet grooming businesses that provide the following services and that comply with the conditions set out in subsection (2):

  1. Services that are strictly necessary to prevent an animal from requiring foreseeable and reasonably imminent veterinary care.
  2. Services that an animal owner has been required to obtain pursuant to an order issued under section 30 of the Provincial Animal Welfare Services Act, 2019 or modified or confirmed under section 38 of that Act.

(2)  A pet grooming business may only open to provide services described in subsection (1) if it meets the following conditions:

  1. The business only provides the services by appointment.
  2. The business permits only one appointment for one animal at a time.
  3. The services are provided through curbside pickup and drop-off of the animal.


PLEASE NOTE: To stay updated on what the City of Burlington is doing regarding COVID-19, please visit the dedicated pages (and subscribe) and, and our Frequently Asked Questions (FAQ) page — that are updated as new information becomes available.

A consolidated page for information and updates on the work of the provincial Ministers’ COVID-19 Vaccine Distribution Task Force is available at

Halton Region has also created a dedicated COVID-19 Vaccine webpage for up to date information on the status of our COVID19 vaccination program.

A Burlington COVID-19 Task Force has been created to help support our community through this unprecedented emergency — updates will be provided at

To report an incident of non-compliance with provincial emergency orders, please contact the Halton Regional Police Service COVID-19 Hotline: 905-825-4722.

We’ve also created a dedicated page to feature the local organizations and businesses that have inspired us during the COVID-19 pandemic by taking action to support our community in new and creative ways — head to


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2 thoughts on “Ontario Provides Clarity on Pet Grooming Exceptions in COVID-19 Provincial Regulations”

  1. I am an Osteopathic Manual Therapist in Burlington. Under the lockdown, OMTs are UNFAIRLY not included as essential in ONTARIO.

    It is shocking that dog grooming (potential matting, nails etc.) has taken priority over human beings with medical issues who cannot receive treatment from OMTS. Our patients are often on pain medications, have difficulty sleeping or walking and seek relief for various conditions or injuries or health reasons like lymoedema – yet we are locked down and told that no professions will be added. So we cannot treat our patients.

    This, despite providing evidence to the Ontario government that supports that we are essential to our patients. This, despite other provinces specifically listing Osteopathic manual therapy as essential. BUT NOT ONTARIO.

    I am a dog owner and I have my dogs groomed to prevent matting etc. This is not about not valuing this service. However, this is not just. Why is the health and well being of our patients not being considered?

    OMTS continue to be disadvantaged while other similar modalities like chiropractors, physical therapist and even registered massage therapist are allowed to work. Our requests to be deemed essential are ignored. Who is listening to us?

    Kimberley Minard, M.OMSC

    1. Hi Kimberley, this is John Bkila, the Mayor’s Media and Digital Communications Specialist. This truly is a difficult time for everyone and we understand the frustration we’ve heard from some community members. Could I please ask you to email us at It not only helps us keep track of all issues, questions and comments from the community, but it also assists us in determining how best Mayor Meed Ward and the Mayor’s Office can assist.

      As these are provincial regulations, I would also highly recommend you also reach out to your local MPP — Burlington is represented by 3, depending on where you live: Burlington MPP Jane McKenna, Oakville North-Burlington MPP Effie Triantafilopoulos, and Milton MPP Parm Gill.

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