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Ontario Moves to Step Three of Roadmap to Reopen: What This Means for City Services & Outdoor Facilities

Step 3 of Reopening


The sacrifices you have all made during this pandemic are why we can reopen earlier than expected and return to more of the activities and people we have missed. Thank you for continuing to do your part, following the health and safety guidelines and coming out in droves to get vaccinated when you’ve been eligible! While this is certainly good news, we’ve heard from our medical officers of health that we need to continue with physical distancing and masks indoors (and outside when we cannot maintain 2 metres) as another layer of protection and preventative measure. This will help ensure we have a safe and enjoyable summer, and a healthy fall.

*Please see below a news release issued by the City of Burlington.

Burlington, Ont. — July 15, 2021 — The Province has announced that Ontario, including Halton Region and the City of Burlington, will officially move into Step 3 of the Roadmap to Reopen, beginning Friday, July 16 at 12:01 a.m. The Roadmap is the province’s three-step plan to safely lift public health measures based on provincewide vaccination rate and improvements in key public health and health indicators.

Changes to recreation programming
Step 3 allows for limited indoor and expanded outdoor activities. City programs will continue to follow public health guidance when required, including physical distancing, capacity limits and wearing masks or face coverings.


  • City facilities will reopen on Monday, July 19and indoor recreation programming will be offered. Spectators, with capacity limits, will be phased in over several weeks to allow the City to focus on the safe return of athletes.

Indoor rentals – gyms, rooms, auditoriums, ice and arena floors

  • City staff are working to finalize the scheduling for returning community program providers. When booking opens for new rental requests, an announcement will be made on the City’s website and social media accounts. Updates are expected the first week of August.
  • Pickleball court rentals will be available beginning Monday, July 26 at Central Arena, Burlington Seniors’ Centre and Haber Community Centre. Following the most current COVID-19 regulations and protocols, indoor pickleball courts will be available for booking by friends or household groups. Reservations must be made online at

Adult Programs

  • Outdoor adult drop-in programs for wellness and fitness are open for registration. Pre-registration is required at
  • Indoor adult programs will resume Tuesday, Aug. 3. Information about programs and schedules will be available online beginning Wednesday, July 21, with registration for Burlington residents starting Saturday, July 24 at 9 a.m. Registration for non-residents opens on Friday, July 30 at 9 a.m. Visit 


  • All outdoor pools and splash pads are open for swimming lessons, drop-in lap swims and recreational swims until Monday, Sept. 6. Capacities will increase, as set out by the province in Step 3 of the Roadmap to Reopen
  • Indoor pools will open Monday, July 19 with swimming lessons resuming Tuesday, Aug. 3. Information about lessons will be available online on Wednesday, July 21, with registration for Burlington residents starting Saturday, July 24 at 11 a.m. Registration for non-residents opens Friday, July 30 at 9 a.m. Visit
  • For all pools, registration is required 25 hours in advance at and all participants must fill out the pre-screening form one hour before their pool time at
  • Summer swim passes and 30-day lap or aquafit passes can be purchased and re-activated at For more information on pools, visit


  • Indoor drop-in skating will resume Tuesday, July 20, including public skates, skates 19+ and various sticks and pucks programs. Visit passes can be purchased and re-activated at
  • Artificial ice is installed in the Appleby Ice Centre parking lot and can be accessed by skaters on a first come, first served basis. For more information on artificial ice, visit

Student Theatre

  • The following performance will be live and livestreamed at the Burlington Performing Arts Centre:
    • Fiddler on the Roof – Saturday, July 24 at 1 p.m. and 7:30 p.m. and Sunday, July 25 at 1 p.m.
    • Cinderella – Thursday, July 29 at 11 a.m. and 2:30 p.m.

Visit BPAC for tickets.

Tyandaga Golf

  • The indoor dining room will reopen on Friday, July 16. For more information, visit

Other City services

City Hall

426 Brant St.

The Service Burlington counter at City Hall, at 426 Brant St., is open to the public to offer in-person payments for:

  • Parking permits and tickets
  • Property taxes
  • Freedom of Information requests
  • Garbage tags
  • Dog licenses
  • Property information requests
  • Recreation services

The counter is open from 8:30 a.m. to 4:30 p.m., Monday to Friday.

Service Burlington offers marriage licenses and commissioning services by appointment only. Please call Service Burlington at 905-335-7777 or start your booking online to schedule an appointment at or

Payment methods accepted
Debit card payments and cheques are accepted for all payment types. Credit cards are accepted for all payment types except property taxes. If you would like to pay property taxes in cash, please visit your local bank to make the payment.

Burlington TransitBurlington Transit continues to operate on a modified schedule. For schedule and real-time bus information, visit Reduced Youth Summer passes and SPLIT passes are available to purchase at the Downtown Terminal, 430 John St.
Halton Court ServicesIn-person court administration counter services at 4085 Palladium Way are available from 9 a.m. to 1 p.m. Monday to Friday. Telephone payments are available at 905-637-1274, from 8:30 a.m. to 4:30 p.m., Monday to Friday. Many services are also available by email at or online at Halton Court Services.
ParkingParking enforcement is in effect. Residents needing to park on-street past the five-hour limit can apply for a parking permit or exemptions at
Roads, Parks & ForestryServices provided by the Roads, Parks and Forestry Department will continue as needed. Residents with questions or concerns can email or call 905-333-6166

As the provincewide vaccination rate and key public health and health care indicators improve, and City staff receives and reviews updated orders from the Province of Ontario and more details under its Roadmap to Reopen, we will continue to comply and keep you up-to-date on available City services and what can open while keeping City of Burlington staff and residents safe.

Quick Facts:

  • To report an incident in Halton of non-compliance with the provincial COVID measures, please call the Halton Regional Police Service COVID-19 hotline at 905-825-4722.
  • For more information about community supports, please visit the COVID-19 Community Resources web page on

PLEASE NOTE: To stay updated on what the City of Burlington is doing regarding COVID-19, please visit the dedicated pages (and subscribe) and, and our Frequently Asked Questions (FAQ) page — that are updated as new information becomes available.

A consolidated page for information and updates on the work of the provincial Ministers’ COVID-19 Vaccine Distribution Task Force is available at

Halton Region has also created a dedicated COVID-19 Vaccine webpage at for up to date information on the status of our COVID19 vaccination program.

A Burlington COVID-19 Task Force has been created to help support our community through this unprecedented emergency — updates will be provided at

To report an incident of non-compliance with provincial emergency orders, please contact the Halton Regional Police Service COVID-19 Hotline: 905-825-4722.

We’ve also created a dedicated page to feature the local organizations and businesses that have inspired us during the COVID-19 pandemic by taking action to support our community in new and creative ways — head to


*Posted by John Bkila, Mayor’s Media and Digital Communications Specialist

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Media Specialist: John Bkila