Newsletter Signup

Marking One Year After Burlington Declares State of Emergency due to COVID-19

State of Emergency One Year Anniversary

When I declared a State of Emergency for the City of Burlington due to COVID-19 exactly one year ago today, no one could have predicted the year that was to come — or the journey that is still ahead of us.

The pandemic has been both the hardest year, and one of the most inspiring, to see the true resiliency of our community and how we have all come together in new ways.

Though we are all in the same storm, we are not all in the same vessel working to weather it. For some residents, the pandemic has been truly devastating and heartbreaking. People have lost jobs, businesses, loved ones; they have also been deprived of celebrating key moments in life, struggled through mourning, and had restrictions on many aspects of life.

We have lost 49 Burlingtonians because of COVID-19 — 200 across Halton.

Today (March 21), we lower our flags and issue a proclamation to honour and in memory of our family members, friends, loved ones, neighbours and colleagues. They will also be honoured during our second annual In Memoriam Day on March 25, dedicated to all Burlington residents who died in 2020.


The mental health toll, as well as the social and economic toll, has been staggering over the past year. Burlington City Council has tried to take all these aspects into account in our decisions, including the many changes needed to deliver City services safety and differently over the past year. From Day 1 of the emergency, Burlington Council and our City staff team have fully embraced an unequivocal goal — to do everything possible to protect the community against the spread of COVID-19.

We have also seen our community come together, forging new partnerships and relationships that will last long after the pandemic subsides.

The Burlington Together Facebook page that was formed to connect residents in need of support and those willing and able to help, as well as to share resources, now has more than 12,000 members. Our churches, and faith-based and community groups found news ways to continue supporting the vulnerable people in our community.

Frontline Clap Burlington was formed as a way to bring us together to show our immense support and appreciation for our frontline workers and first responders for their daily sacrifices in maintaining our safety and health.

Partnership has been the key word throughout all of this.


Early in the pandemic, I launched the COVID-19 Task Force with community leaders from various sectors across the city, including health, social services, business and more. One of our first initiatives was to compile resources related to mental health supports, as well as for businesses and the community, at

Our Team Burlington partners — the Burlington Chamber of Commerce, Burlington Downtown Business Association, Aldershot Village BIA, Burlington Economic Development and Tourism Burlington — formed the Burlington Economic Recovery Network (BERN) with participation from my office and council to support businesses and plan for a post-pandemic recovery.

They have delivered grant programs for personal protection equipment (PPE) supplies, going digital and more. They have spearheaded resolutions at City and Regional Councils on asking the Province for fairness for small businesses, capacity limits based on size of venue, funding extensions, rent support, paid sick leave and more.


We all learned to adapt. We learned Zoom, Microsoft Teams, WebEx and other virtual meeting platforms and mastered the art of coming “off mute” to stay connected with colleagues, family, and friends while staying safely apart.

Photo by Domenico Loia on Unsplash.

Some juggled multiple jobs — their own and helping their school-age kids with at-home learning online.

We realized even more so how much additional broadband we all needed (particularly our rural communities), and our advocacy for broadband access for our community went to the front of the line with results: additional funding at upper levels of government and more companies applying to serve our residents.

We learned how to be tourists in our own town, rediscovering Burlington’s and Halton’s parks, beaches, conservation areas, and embracing the outside even during the winter. We kept our beverages cold and ourselves warm with winter patio dining!

Many residents put their time at home to good use, finally getting around to those repair and renovation projects, leading to a 10-fold increase in permit requests and applications at City Hall. We don’t expect this trend to wane any time soon!

Our charitable organizations also found news ways to raise money to support the people that rely on them through virtual galas with delivered/picked-up catered meals and gift bags, drive-through food drop-offs, and community initiatives — such as Christmas lights and decor, music from the driveway, and more.


Your Burlington City Council has been working overtime to keep the business of the City going, while responding to new needs in our community due to the pandemic. Council has hosted virtual town halls, food drives, socially-distanced drop-ins in the park, checked in on businesses and residents who needed assistance, served on the COVID-19 Task Force and BERN, and much more.

We barely skipped a beat when the pandemic hit, moving committee and council meetings online and pioneering virtual delegations and virtual public meetings to ensure continued transparency, accountability and participation by residents in City matters.

I added an extra council meeting each month to ensure council involvement in pandemic decision-making and the ability to quickly adapt and act on issues as they arose. We receive monthly financial and community service reports from City staff to respond and pivot as needed to serve you.

We recognize the financial, social and mental health impact the prolonged pandemic has had on our community, and responded to help with a variety of initiatives including:

  • extended time to pay property taxes, and relief from penalty and interest that would normally accrue – this has been extended into 2021;
  • $246,000 in funding to local businesses for PPE and supplies to keep their customers and staff safe;
  • free transit early in the pandemic to ensure safety of residents and drivers, until safety measures could be installed;
  • a mental health supports database, as well as social service supports, volunteer opportunities, funding supports for residents and businesses and more on our COVID-19 resource page at;
  • free parking downtown for a period of time, and ongoing 90 minutes free currently;
  • online recreation programming and enhanced TelePals programs to connect isolated seniors; and
  • advocacy to the Province for municipal funding, support for businesses, reopening when health indicators warranted, fairness in capacity limits, and more — all of which have borne results.

Council has also worked very closely with our federal MPs and provincial MPPs, and other mayors across the province through the Association of Municipalities of Ontario (AMO), Ontario’s Big City Mayors (OBCM), and through our council representatives on the Federation of Canadian Municipalities (FCM). This partnership and collaboration — made stronger during the pandemic — will last well beyond the COVID-19 pandemic.

I also chair bi-weekly check-ins with the Halton’s Mayors and Regional Chair, and we’ve spoken with one voice on lockdown measures, reopening and more.

Through our Burlington Telephone Town Halls, I have heard directly from thousands of you and your feedback has informed our decisions.


Our city staff have also gone above and beyond to serve you.

They’ve implemented a digital filing process for planning applications, added outdoor pickleball courts, increased winter maintenance in our parks (that have never been better used this time of year), added cleaning and social distancing measures to City Hall when we reopened to keep staff and customers safe, and transitioned many staff to work-from-home, so we could continue operating City services safely.

Many of our staff are working two roles: their regular jobs and managing the pandemic.

When the emergency was first declared on a Saturday, we came together for our first Emergency Control Group (ECG) meeting. It lasted 8 hours. The following one, the next day on Sunday, lasted another 8 hours, and we met daily after that for many months, adding a daily communications meeting I chair, to ensure you have timely information to make decisions to keep yourselves and your family safe.

The ECG now meets twice a week, and communications once per week, as we continue to share information about the pandemic, and the next step toward recovery.

I am deeply grateful to our City staff and Burlington Council for all these efforts and their commitment to service above and beyond during the pandemic.

•          •          •          •          •

We have come a long way, and better days are ahead.

The Region of Halton’s vaccination centres are open, with more locations to come, and beginning the staged administration of vaccines. We will continue strengthening our determination to see ourselves through the other side of this pandemic.

While we take today to collectively mourn the loss of those Burlington residents from COVID-19 and be mindful of the impact this pandemic has had — and continues to have — on all of us, please also take a moment to celebrate our community, our strength and resiliency for weathering this storm and planning for a strong future.

— Burlington Mayor Marianne Meed Ward


PLEASE NOTE: To stay updated on what the City of Burlington is doing regarding COVID-19, please visit the dedicated pages (and subscribe) and, and our Frequently Asked Questions (FAQ) page — that are updated as new information becomes available.

A consolidated page for information and updates on the work of the provincial Ministers’ COVID-19 Vaccine Distribution Task Force is available at

Halton Region has also created a dedicated COVID-19 Vaccine webpage at for up to date information on the status of our COVID19 vaccination program.

A Burlington COVID-19 Task Force has been created to help support our community through this unprecedented emergency — updates will be provided at

To report an incident of non-compliance with provincial emergency orders, please contact the Halton Regional Police Service COVID-19 Hotline: 905-825-4722.

We’ve also created a dedicated page to feature the local organizations and businesses that have inspired us during the COVID-19 pandemic by taking action to support our community in new and creative ways — head to


Receive new post notifications by email

Leave a Comment

Your email address will not be published. Required fields are marked *

Here are guidelines before you comment, and our expectations before we will post:

  • Be civil. Would you speak this way to a good friend? If not, rewrite.
  • Focus on the issues. Build your argument and make your case in support of your opinion from facts, research or other sources. That way we can all learn. “I disagree with so-and-so because…” is fine; “So-and-so is naïve/stupid  for thinking the way he/she does and here’s why…” is not acceptable.
  • Don’t make personal attacks. Don’t assume motives of those you disagree with, make unfounded allegations, spread rumours, or engage in any other behaviours that would discourage you from participating if someone said this to, or about, you. The Golden Rule applies: Do unto others as you would have done to you. We will edit or not post comments with this type of content.
  • Say it once: When comments from the same individual or individuals become repetitive, going over ground already stated, we reserve the right to close commenting.
  • Use your full, and real, name. If wish to make a comment in public, we expect you will publicly stand behind it with your name. If you don’t want to publicly reveal your name, that’s fine; you are always welcome to share your thoughts with me privately via my email below. I welcome and consider all feedback in making decisions for the community.
  • Have fun, consider and learn. Share your views and read those of others. May we all benefit from a healthy exchange of ideas, and learn a little more about the people in our community, what you think, and what’s important to each of you. You may end up changing your mind about an issue; even if you don’t, we hope everyone will gain a greater understanding of why people have different perspectives.
Marianne Meed Ward

Marianne Meed Ward

I was inspired to seek public office because I believe, like so many of you, “I can do something about that” on the issues we face. As councilor, my role is to take a stand on what’s best for residents and go to bat for it. Pushback is inevitable from those who don’t have the community’s interests at heart. I will stand with you and for you, to achieve the best interests of our city, without caving to unacceptable compromise in the name of consensus.

Newsletter Sign Up

Phone: 905-335-7607

Media Specialist: John Bkila