*Please see below a news release issued by the City of Burlington.
Burlington, Ont. — Feb. 12, 2021 — The City of Burlington is preparing to resume some city services and programs following an announcement today by the provincial government that Halton Region, including the City of Burlington, will move to level red in the Province’s COVID-19 framework, effective Tuesday, Feb. 16 at 12:01 a.m.
A complete list of the public health and workplace safety measures for each zone under the colour-coded response framework is available at the Province of Ontario’s website.
Under level red, the city services listed below will be delivered as follows:
| CITY SERVICE | DETAILS OF SERVICE DELIVERY |
| Burlington Transit | Burlington Transit will continue to run as scheduled including specialized transit. The transit terminal at 430 John St. will remain open to provide PRESTO services including SPLIT passes. Presto services are available at Shoppers Drug Mart or online at prestocard.ca. Transit schedules are available online at burlingtontransit.ca to download and print, via Google Maps, Apple Maps and using myride.burlingtontransit.ca. |
| City Hall | Beginning Monday, Feb. 22, the Service Burlington counter at City Hall, at 426 Brant St., will be open to the public to offer in-person payments for the following services:
The counter will be open from 8:30 a.m. to 4:30 p.m., Monday to Friday. Anyone entering City Hall must wear a mask or face covering unless exempted from by the Mandatory Mask Bylaw. Residents are asked to bring and wear their own masks. Residents can also use the drop box outside City Hall, located at the Elgin Street entrance for cheque payments, letters, or small packages. Service Burlington is available to answer questions by phone, Monday to Friday between 8:30 a.m. and 4:30 p.m. at 905-335-7777 or by email at city@burlington.ca. |
| Halton Court Services – Provincial Offences Office | Court administration counter services at 4085 Palladium Way will remain open from 9 a.m. to 1 p.m., Monday to Friday. Visitors to the courthouse must self-screen using the provincial e-screening application at http://covid-19.ontario.ca/courthouse-screening and wear a mask or face covering. Telephone payments are available at 905-637-1274, from 8:30 a.m. to 4:30 p.m., Monday to Friday. Many online services are also available by email at burlingtoncourt@burlington.ca or online at Halton Court Services. |
| Recreation, Community & Culture Services and Facilities | Programs and services will be gradually re-opened to ensure safety for staff and participants. Programs will be phased in over the coming weeks as staffing and resources are secured, and facilities are reopened. An announcement will be made once recreation services and programs are ready for registration. Follow @BurlingtonParksRec on Facebook and @Burl_parksandrec on Twitter for updates. Outdoor winter activities in service include:
For more information about all activities, visit burlington.ca/outdoorplay. For information about the Play Equipment Lending program, visit burlingto.ca/playlending. |
| Roads, Parks & Forestry | Services provided by the Roads, Parks and Forestry Department will continue as needed. Residents with questions or issues can email RPF@burlington.ca or call 905-333-6166. |
MAYOR MEED WARD’S TAKE:
I know our residents and businesses will welcome this announcement by the Province that Halton can safely begin to reopen on Tuesday in the Red-Control zone. This reopening comes with restrictions and stringent protocols to ensure the health and safety of everyone in our City. We will continue to be guided in our decisions by physical health, mental health, social and economic considerations.
For specific questions about City services and programs, please visit Burlington.ca/coronavirus and for what it means for your business or service, please connect directly with your Member of Provincial Parliament.
—
PLEASE NOTE: To stay updated on what the City of Burlington is doing regarding COVID-19, please visit the dedicated pages burlington.ca/coronavirus (and subscribe) and bit.ly/mayormeedwardCOVID19updates, and our Frequently Asked Questions (FAQ) page — bit.ly/COVID19BurlingtonFAQ that are updated as new information becomes available.
A consolidated page for information and updates on the work of the provincial Ministers’ COVID-19 Vaccine Distribution Task Force is available at bit.ly/COVIDVaccineUpdates.
Halton Region has also created a dedicated COVID-19 Vaccine webpage for up to date information on the status of our COVID19 vaccination program.
A Burlington COVID-19 Task Force has been created to help support our community through this unprecedented emergency — updates will be provided at burlington.ca/COVID19taskforce.
To report an incident of non-compliance with provincial emergency orders, please contact the Halton Regional Police Service COVID-19 Hotline: 905-825-4722.
We’ve also created a dedicated page to feature the local organizations and businesses that have inspired us during the COVID-19 pandemic by taking action to support our community in new and creative ways — head to bit.ly/covidwallofinspiration.
HELPFUL RESOURCES & RELATED LINKS:
- Community questions and requests regarding City of Burlington services can be directed to Service Burlington by phone at 905-335-7777, by email at city@burlington.ca or online.
- Halton Region has created a Reopening Schools resource webpage for parents, students and teachers at halton.ca/covid19.
- For further COVID-19 information, including where to get tested, please visit Halton Region Public Health halton.ca/coronavirus
- Residents can stay informed at burlington.ca/coronavirus as well as on our social media channels: @cityburlington on Twitter and facebook.com/cityburlington
- Questions about the cancellation of Recreation programs can be directed to rentals@burlington.ca or liveandplay@burlington.ca or 905-335-7738
- City of Burlington: www.burlington.ca/coronavirus
- Resources for Residents & Non-Profit Organizations: www.burlington.ca/covid19resources.
- Halton Region: www.halton.ca/coronavirus
- Government of Ontario: www.ontario.ca/coronavirus
- Provincial Emergency Orders: https://www.ontario.ca/laws/regulation/200052
- Government of Canada: www.canada.ca/coronavirus
- World Health Organization: www.who.int
- Joseph Brant Hospital: josephbranthospital.ca/covid-19
- Team Burlington Business Supports: burlingtonchamber.com/team-burl-supporting-burl-business-during-covid-19/
- Burlington Food Bank: call 905-637-CARE (2273), or visit burlingtonfoodbank.ca
- Food for Life: call 905-635-1106 and press 7, or visit foodforlife.ca
- Canadian Mental Health Association – Halton Branch: call 289-291-5396, or visit halton.cmha.ca
RELATED LINKS:
- Halton Enters Red-Control Zone on Feb. 16 — What That Means for Burlington
- Premier Announces Plan to Gradually Return to COVID-19 Response Framework
- Province news release: Ontario Returning 27 Public Health Regions to Strengthened COVID-19 Response Framework
- Ontario’s COVID-19 Response Framework Updated
- COVID-19 public health measures and advice
—
*Posted by John Bkila, Mayor’s Media and Digital Communications Specialist
