*Please see below a media release issued by the City of Burlington.
Burlington, Ont.—May 19, 2020 —Due to the ongoing threat of COVID-19 and following the Provincial and public health directives, the City of Burlington is cancelling all City-run summer programs. This includes activities such as summer camps, recreation programs, festivals and events, swimming and skating drop-ins that were originally offered in the Live & Play Guide.
“Summer programming is our busiest time with some wait lists forming as early as January. Please be patient as we process credits and refunds. These can take time, but be assured that everyone who needs a credit or refund will get one. One of our adaptations to the COVID-19 physical distancing is our virtual programming. I encourage everyone to access our free virtual programming which can be found at burlington.ca/activeathome. There are golf tips, cooking lessons, crafts and more.” — Chris Glenn, Director of Recreation Services, City of Burlington
Organizations and residents are asked to please be patient during this time as we expect it will take 4-6 weeks for staff process these cancellations. Residents who paid for these programs using a credit card will be refunded to that same credit card if possible. All other payment methods will receive a credit to their Recreation accounts. Following the processing of cancellations, cheque refunds will be issued based on specific email requests. Please email firstname.lastname@example.org for cheque refund requests, and be sure to include your full mailing address.
As restrictions from the Province and Public Health are lifted, the City will implement a redesigned or modified program where possible. Any programs available will be advertised. To be notified of any new programs, visit and subscribe to burlington.ca/play.
All facility rentals up to and including Sept. 7, 2020, including arenas, pools, community centres, schools, sport fields and picnics are cancelled. Renters who paid by credit card will be refunded to that same credit card if possible. Others will receive a credit on account. A confirmation will be emailed once the rental cancellation has been processed.
Requests for future booking dates are not being accepted until further notice.
For questions about facility rentals or rental refund requests, please email email@example.com.
For more information and FAQ’s on summer closures, cancellations and refunds visit burlington.ca/coronavirus.
The City is monitoring the situation closely and will work with local organizations to determine any modified programs as we are able to. Any opportunity to re-open facilities or resume programming following health directives including physical distancing or reduced group sizes will be posted to the City’s website and social media.
While City of Burlington parks were never closed for walk-through traffic, residents can now enjoy a few more activities in their local City of Burlington parks and green spaces with members of their own household including:
- Playing catch, kicking a soccer ball and flying a kite
- Sitting on a blanket, grass or lawn chair
- Exercising and stretching on a yoga mat, but not in a class
- Letting young children run and burn off some energy
We are asking everyone to remember they have a role to play in slowing the spread of COVID-19. For more information on the City of Burlington’s efforts to support the community in response to COVID-19, please visit Burlington.ca/coronavirus.
MAYOR MEED WARD’S TAKE:
I know this news will be disappointing to our community; however, we need to continue to stay apart for now to protect ourselves and each other. Public health and safety need to continue to come first. I know our City staff are working on alternative programming that can be done virtually, so watch for that news.
PLEASE NOTE: To stay updated on what the City of Burlington is doing regarding COVID-19, please visit the dedicated pages burlington.ca/coronavirus (and subscribe) and bit.ly/mayormeedwardCOVID19updates, and our Frequently Asked Questions (FAQ) page — bit.ly/COVID19BurlingtonFAQ that are updated as new information becomes available.
A Burlington COVID-19 Task Force has been created to help support our community through this unprecedented emergency — updates will be provided at burlington.ca/COVID19taskforce.
To report an incident of non-compliance with provincial emergency orders, please contact the Halton Regional Police Service COVID-19 Hotline: 905-825-4722.
We’ve also created a dedicated page to feature the local organizations and businesses that have inspired us during the COVID-19 pandemic by taking action to support our community in new and creative ways — head to bit.ly/covidwallofinspiration.
HELPFUL RESOURCES & RELATED LINKS:
- Community questions and requests regarding City of Burlington services can be directed to Service Burlington by phone at 903-335-7777, by email at firstname.lastname@example.org or online.
- For further COVID-19 information, including where to get tested, please visit Halton Region Public Health halton.ca/coronavirus
- Residents can stay informed at burlington.ca/coronavirus as well as on our social media channels: @cityburlington on Twitter and facebook.com/cityburlington
- Questions about the cancellation of Recreation programs can be directed to email@example.com or firstname.lastname@example.org or 905-335-7738
- City of Burlington: www.burlington.ca/coronavirus
- Resources for Residents & Non-Profit Organizations: www.burlington.ca/covid19resources.
- Halton Region: www.halton.ca/coronavirus
- Government of Ontario: www.ontario.ca/coronavirus
- Provincial Emergency Orders: https://www.ontario.ca/laws/regulation/200052
- Government of Canada: www.canada.ca/coronavirus
- World Health Organization: www.who.int
- Joseph Brant Hospital: josephbranthospital.ca/covid-19
- Team Burlington Business Supports: burlingtonchamber.com/team-burl-supporting-burl-business-during-covid-19/
- Burlington Food Bank: call 905-637-CARE (2273), or visit burlingtonfoodbank.ca
- Food for Life: call 905-635-1106 and press 7, or visit foodforlife.ca
- Canadian Mental Health Association – Halton Branch: call 289-291-5396, or visit halton.cmha.ca
*Posted by John Bkila, Mayor’s Media and Digital Communications Specialist