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Burlington Public Library Reopens Two Branches, Limited Services Resume June 16

Burlington Central Library Branch.

*Please see below a media release issued by Burlington Public Library.

BURLINGTON, ON — Burlington Public Library launches its first phase of reopening on Tuesday, June 16 at Central branch in south Burlington, and Tansley Woods in the city’s north end.

Both locations will be open limited hours for holds pick-up only, where customers can enter the branch to collect and check-out the library items they reserve in advance.

Open hours at Central and Tansley Woods are Tuesday, Wednesday, and Thursday, 11 a.m.-7 p.m., and Saturday, 9 a.m.-5 p.m.

In-branch holds pick-up is the only onsite service available to customers during this phase, and aligns with the Province of Ontario’s Stage 1 reopening plan. All other branches remain closed until further notice, and programs and room rentals are cancelled.

“We have really missed serving Burlington residents in person, and we are eager to help them now get the library items they want, in the safest way possible,” says Lita Barrie, Burlington Public Library CEO. “While our services may be limited for the foreseeable future, we look forward to welcoming customers into Tansley Woods and Central branches to collect the items that they want most.”

Barrie adds that staff are ready to help over the phone if customers need some assistance reserving library items through the online catalogue. Customers can call 905-639-3611, ext. 1202, Monday to Saturday, 9 a.m.-5 p.m.

Except for the reconfigured holds pick-up and check-out zones, all other areas inside the library will be closed to the public, including access to public washrooms, computers, photocopier/printers, magazines, newspapers, makerspace at Central, and inside return slots.  Customers can visit the library website at to see all the collections available for loan, including Express items that normally cannot be reserved.

As Burlington and the Province of Ontario move through their own reopening phases, the Library will also gradually reopen at other locations and offer more library services when it is considered safest to do so.

Safety measures in place during this first phase of branch reopening:

  • Limiting the number of customers inside
  • Practicing physical distancing whenever possible
  • Extra cleaning everywhere, especially in high-touch and common areas
  • Providing hand sanitizer stations at all entrances
  • Staff wearing masks
  • Staff wearing face shields when working directly with customers
  • Controlling the flow of traffic inside and at single-point entry ways
  • No access to public washrooms, computers, photocopier/printers, magazines, newspapers, Express or other collections, makerspace, inside return slots
  • No loaning out of magazines or devices: eReaders, Launchpads, Fitbits, iPads
  • Extending the holds pick-up period to 8 open days to reduce lineups and allow more time to move items between branches
  • Quarantining items for 72 hours when returned
  • Reducing service points and open hours to optimize cleaning and work processes
  • No library programs, room rental, Visiting Library Services at this time

For more information:

PLEASE NOTE: To stay updated on what the City of Burlington is doing regarding COVID-19, please visit the dedicated pages (and subscribe) and, and our Frequently Asked Questions (FAQ) page — that are updated as new information becomes available.

A Burlington COVID-19 Task Force has been created to help support our community through this unprecedented emergency — updates will be provided at

To report an incident of non-compliance with provincial emergency orders, please contact the Halton Regional Police Service COVID-19 Hotline: 905-825-4722.

We’ve also created a dedicated page to feature the local organizations and businesses that have inspired us during the COVID-19 pandemic by taking action to support our community in new and creative ways — head to


*Posted by John Bkila, Mayor’s Media and Digital Communications Specialist

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Media Specialist: John Bkila