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Burlington, Here’s What You Need to Know About the Temporary Mask Bylaws Approved by City, Regional Councils


UPDATED: Tuesday, Aug. 4, 2020 at 11:09 a.m.

Looking for information on the temporary mask bylaws that were recently approved at the City of Burlington and Region of Halton? This post will be updated as needed to make sure residents have all the information they need to stay safe and healthy as we continue to deal with the COVID-19 pandemic.

The City recently updated its mask bylaw with some changes — please click the link for more.


  • premises or any portion thereof which are used as a place of business for the sale or offering for sale of goods or services, and includes a mall or similar structure which contains multiple places of business;
  • churches, mosques, synagogues, temples, or other places of worship;
  • City indoor facilities open to the public, community centres including indoor recreational facilities and City Hall;
  • libraries, art galleries, performing arts centre, museums, aquariums, zoos and other similar facilities;
  • community service agencies providing services to the public;
  • banquet halls, convention centres, arenas, stadiums, and other event spaces;
  • premises utilized as an open house, presentation centre, or other facility for real estate purposes;
  • private transportation for hire, including taxis, limousines and rideshare services;
  • public transportation;
  • common areas of hotels, motels and other short-term rentals, such as lobbies, elevators, meeting rooms or other common use facilities; and
  • concert venues, theatres, cinemas, casinos, and other entertainment facilities.


  • schools, post-secondary institutions, and child care facilities and indoor/outdoor day camps;
  • premises or any portion thereof (including City indoor facilities and community centres) used for City run recreational programs that require registration;
  • court facilities;
  • professional offices where clients receive purchased services (such as lawyer or accountant office) that are not open to members of the public except by appointment;
  • indoor areas of a building accessible to only employees;
  • hospitals, independent health facilities and offices of regulated health professionals.


  • the person is under five years of age chronologically;
  • the person is under five years of age developmentally and they refuse to wear a Mask or Face Covering and cannot be persuaded to do so by their caregiver;
  • the person has an underlying medical condition where wearing a Mask or Face Covering would inhibit the person’s ability to breathe in any way;
  • the person may experience a negative impact to their emotional well-being or mental health;
  • the person has a developmental disability which inhibits their ability to wear a mask or face covering;
  • the person has a disability whereby the wearing of a Mask or Face Covering would limit their ability to reasonably communicate with others or otherwise present a hardship for a person or persons assisting the individual;
  • the person is unable to place or remove a Mask or Face Covering without assistance; or,
  • employees and agents of the person responsible for the Establishment within an area designated for them and not for public access, or within or behind a physical barrier.


  • There is NO REQUIREMENT of proof of exemptions
  • We implore the public to treat each other with kindness and compassion, and not shame or stigmatize those who have legitimate reasons for being unable to wear masks.
  • Masks/Face coverings must cover the mouth, nose and chin
  • The Regional bylaw closely mirrors the City’s bylaw, allowing both to work in tandem (meaning, if you are complying with one, you’re complying with the other)
    • The Region’s bylaw takes priority IF there is a conflict between the two, but given that the City’s exemptions were adopted into the Regional bylaw, there is no conflict, and both apply and work together.
    • Maintaining our Burlington bylaw allows the City to better control the timing of lifting or extending the bylaw, as well as any other additional measures we may wish to add down the road.
  • There are many laws that are not easily enforceable, such as: the wearing of seatbelts, keeping dogs on a leash, the setting off of fireworks, littering, smoking bylaws, the wearing of a helmet while bike riding, etc. These are still necessary and are in place to help change and modify behaviour.


  • Burlington Economic Development has put together a Guide for Businesses on its website at:
    • On the webpage, you can find a list of Burlington businesses that have pivoted to include reusable face masks in their product offerings.
    • The Burlington Chamber of Commerce also has a list of all local businesses providing all types of personal protective equipment (PPE), including sanitizer, face shields, and disposable face masks here.
  • Quick downloads:
    • POSTER (Mask-Bylaw-Signage) – Download and print the mandatory mask or face covering poster and post it in high-visibility areas at all entrances to the premises.
    • CHECKLIST (Checklist-for-Establishment-Owners) – Burlington Ec Dev has created a checklist for Business Owners/Operators to ensure they are in compliance with the new bylaw.


  • The City of Burlington will take an educational approach to enforcement with ticketing as a last resort and/or for repeat offenders.
  • The City bylaw carries with it a a minimum fine of $500 and a maximum fine of $100,000.




PLEASE NOTE: To stay updated on what the City of Burlington is doing regarding COVID-19, please visit the dedicated pages (and subscribe) and, and our Frequently Asked Questions (FAQ) page — that are updated as new information becomes available.

A Burlington COVID-19 Task Force has been created to help support our community through this unprecedented emergency — updates will be provided at

To report an incident of non-compliance with provincial emergency orders, please contact the Halton Regional Police Service COVID-19 Hotline: 905-825-4722.

We’ve also created a dedicated page to feature the local organizations and businesses that have inspired us during the COVID-19 pandemic by taking action to support our community in new and creative ways — head to


*Posted by John Bkila, the Mayor’s Media and Digital Communications Specialist

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Media Specialist: John Bkila