Newsletter Signup

Burlington City Council Receives Update on Parking Operations at Lowville Park for 2023 Season

Council Receives_Lowville Park Update - TW

Burlington City Council recently received an update report from staff reviewing parking operations at Lowville Park.

Council also approved keeping the automated gates at Lowville Park and positioning them in the “up” position during off-peak periods, and putting up enhanced signage at the entrance that would include a QR code to direct visitors to the online reservation system, as well as clear communication that advanced reservations are only required on weekends. More details are available in the City’s news release here.

In their report, staff noted that parking demand at Lowville Park would need to be managed for the 2023 season, as well, the City would need to alleviate operational issues until a comprehensive strategy is developed. It was recommended the automated gates rest in the “up” position during off-peak periods to permit entry when advanced reservation is not required, and that enhanced signage be placed at the entry way that includes a QR code to direct visitors to the online reservation system (in absence of in-person support via Parking Ambassadors) and that signage include clear communication that advanced reservations are only required on weekends.

Future development of an updated Lowville Park Master Plan and related mobility management and parking strategy will better address the long-term parking demands at Lowville and our other “destination” parks across our city.


I appreciate the work of staff to really respond to concerns from the community around signage and gates. We’re in a good transitional phase, realizing the Lowville Park is part of a larger city parks discussion. I look forward to further discussions with staff on how we can make the Lowville Park experience as enjoyable as possible for our residents and visitors, alike.

•                    •                    •

To read staff’s full report and their findings, click/tap here: TS-09-23 Lowville Park Parking Operations Update Report.


Parking management at Lowville Park has been a long-standing issue that dates back to 2013 when the Lowville Park Master Plan was completed. At that time, it was recognized that permitted picnic capacity did not match up with the available parking (240 stalls). As an interim measure, the total number of picnic areas was reduced to better align with parking capacity and available washroom facilities.

The Master Plan recommended a number of design improvements including making the entryway to the park clearer, reconfiguring the design of the parking lot to improve circulation, and installation of curbs to mitigate parking overflow onto the adjacent street. Parking recommendations made through the Master Plan were implemented in 2020/2021, resulting in a reduction of parking supply from 240 stalls to 195 stalls.

Through report RS-09-20, the continuation of temporary COVID-19 parking capacity measures at Lowville Park were recommended for the 2021 summer season, consisting of extending the ParkPass reservation system and maintaining the presence of Parking Ambassadors on-site to manage parking demands and validate on-line reservations.

Report TS-04-21 further recommended the installation of automated gates at Lowville Park to accompany the ParkPass reservation system, in conjunction with the Parking Ambassador program. The report noted that while the one-time cost associated with the purchase of the gates would be accommodated through COVID funding, additional funding to support the Parking Ambassador program would be required to effectively manage parking. The automated gates were installed in June, 2021.

Parking operations were monitored throughout the 2021 season and an update was presented to Council through report TS-12-21. It was noted that the issuance of parking tickets through the 2021 season was low, demonstrating a high degree of compliance by visitors. The report noted that Parking Ambassadors were being utilized to perform both customer service and enforcement duties, with an emphasis on educating visitors on the use of the ParkPass reservation system. Continuation of the temporary COVID parking capacity measures were carried through the 2022 season and reported upon through report TS-02-23. Staff reported that the ParkPass reservation system is now well adopted by most park visitors, however some continue to rely on the Parking Ambassadors to book a reservation on the guests’ behalf at the time of arrival as opposed to booking an advanced reservation. The current time-limited reservation poses a barrier to park users who want to stay longer than 3-hours and should be reviewed as part of a greater park strategy.

Through report TS-02-23, Council approved the recommendation to discontinue the Parking Ambassador program for the 2023 season and report back on the operational model of the automated gate system.


Receive new post notifications by email

Leave a Comment

Your email address will not be published. Required fields are marked *

Here are guidelines before you comment, and our expectations before we will post:

  • Be civil. Would you speak this way to a good friend? If not, rewrite.
  • Focus on the issues. Build your argument and make your case in support of your opinion from facts, research or other sources. That way we can all learn. “I disagree with so-and-so because…” is fine; “So-and-so is naïve/stupid  for thinking the way he/she does and here’s why…” is not acceptable.
  • Don’t make personal attacks. Don’t assume motives of those you disagree with, make unfounded allegations, spread rumours, or engage in any other behaviours that would discourage you from participating if someone said this to, or about, you. The Golden Rule applies: Do unto others as you would have done to you. We will edit or not post comments with this type of content.
  • Say it once: When comments from the same individual or individuals become repetitive, going over ground already stated, we reserve the right to close commenting.
  • Use your full, and real, name. If wish to make a comment in public, we expect you will publicly stand behind it with your name. If you don’t want to publicly reveal your name, that’s fine; you are always welcome to share your thoughts with me privately via my email below. I welcome and consider all feedback in making decisions for the community.
  • Have fun, consider and learn. Share your views and read those of others. May we all benefit from a healthy exchange of ideas, and learn a little more about the people in our community, what you think, and what’s important to each of you. You may end up changing your mind about an issue; even if you don’t, we hope everyone will gain a greater understanding of why people have different perspectives.


A Better Burlington began in 2006 after my neighbours said they felt left out of city decisions, learning about them only after they’d been made. As journalist for 22 years, I thought “I can do something about that” and a website and newsletter were born. They’ve taken various forms and names over the years, but the intent remains: To let you know what’s happening at City Hall before decisions are made, so you can influence outcomes for A Better Burlington. The best decisions are made when elected representatives tap the wisdom of our community members, and welcome many different perspectives.This site allows residents to comment and debate with each other; our Commenting Guidelines established in 2016 aim to keep debate respectful. Got an idea or comment you want to share privately? Please, get in touch:

Newsletter Sign Up

Phone: 905-335-7777